Find quick answers to your questions below...

Order Status
When can I track my order?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
Why didn't I receive an email confirmation after I placed my order?
When will my backorder arrive?
My Account
Can I delete my account?
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return/exchange policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return/exchange policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
What Types of Payment Methods Do You Accept?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I find out about new apparel and product releases?
What if a size is out of stock?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support

How do I take care of my THADDEA clothes?
What does THADDEA mean and how do I pronounce the name?
What is the difference between Sign Up and Register?
When was THADDEA founded?
Why can't I access the THADDEA website?
How do I contact you?