Find quick answers to your questions below...

Order Status • When can I track my order? • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • Why didn't I receive an email confirmation after I placed my order? • When will my backorder arrive? My Account • Can I delete my account? • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product. • What is your return/exchange policy? • When will my order ship? International Shipping • Do you ship to my country? • What are my payment choices? • When will my order ship and what are my shipping charges? • What is the return/exchange policy?

Guarantees • Low Price Guarantee • Privacy Policy • Security Pricing and Billing • What Types of Payment Methods Do You Accept? • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? Buyer's Guide • How do I find out about new apparel and product releases? • What if a size is out of stock? • How do I find my product? • How do I navigate the site? • How do I use a coupon? Additional Support • • How do I take care of my THADDEA clothes? • What does THADDEA mean and how do I pronounce the name? • What is the difference between Sign Up and Register? • When was THADDEA founded? • Why can't I access the THADDEA website? • How do I contact you?